While most customers are willing to tolerate reasonable levels of inefficiencies and errors, the old adage comes into play, “To err is human but if the eraser wears out ahead of the pencil, you are overdoing it”! Mahatma Gandhi, in a speech in South Africa in 1890 is believed to have said: “A customer is […]
The post Startups, Here’s What Irks Your Customer appeared first on Inc42 Media.