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Ola, Uber Slash Driver Incentives Up To 40% In Q1 2017- Report
Drivers with cab aggregators Ola and Uber have been complaining about the loss of income due to a decrease in driver incentives offered by the companies. Now, as per a report by research and advisory...
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B2B Ecommerce Marketplace Moglix Raises $12 Mn Funding From IFC, Others
B2B ecommerce startup Moglix has raised $12 Mn Series B funding. The round saw participation from International Finance Corporation (IFC) and Rocketship. Existing investors Accel Partners, Jungle...
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UIDAI Launches mAadhaar App; Allows User To Carry Aadhaar Card On Mobile
The Unique Identification Authority of India (UIDAI) has launched a mobile app for Aadhaar card users called mAadhaar. The app will allow users to use their cards without carrying them in a physical...
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Armed With 100 Mn Users, BSNL Enters Digital Payments Race With Bespoke...
Indian state-owned telecommunications company Bharat Sanchar Nigam Limited (BSNL) has ventured into the digital payments space by launching a mobile wallet. Gurugram-based MobiKwik has developed the...
View ArticleClik here to view.
TRAI May Release Net Neutrality, User Data Protection Recommendations In Two...
Telecom regulator TRAI is reportedly planning to regulate strict rules for data protection, privacy, ownership and security consultations. As per a recent report, the regulatory authority expects that...
View ArticleClik here to view.
The Enigmatic Indian Ecommerce Consumers
2014–15: The Wonder Years Between 2014 and 2015 millions of Indian shoppers took a newfound shine to buying products on the Internet. Industry leader Flipkart, for example, was reported to have clocked...
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How to Save a Relationship with a Customer When Things Go South
Sometimes, being an entrepreneur isn’t all it’s cracked up to be. When I left my 9-5 job, it was to pursue the ultimate freedom of self-management. I became the boss, and that meant the power was all...
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How Designhill Aced Its Marketing By Ramping Up Customer Support
Some stats which highlight the importance of customer service for every business owner: The cost of bad customer service: The importance of making your existing customers happy: Your customers will...
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Customers: The Shocking Thing Killing Customer Service In India
As the founder of a pro-consumer tech startup, the right thing to say is customer is king. The right thing to say is that we are “customer obsessed.” The right thing to say is that “The customer is...
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It’s the Customer Experience Journey, Not the Destination That Matters
Ultimately, a business cannot focus on building a product with great UX alone; the companies who thrive are those who are able to create an exceptional customer experience while solving major pain...
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Want To Keep Your Customers Happy? Here Are 4 Hacks
As an entrepreneur trying to grow your business, your clients and customers are the most valuable part of your company. They are your top priority, your greatest possession and integral pieces to your...
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Ola, Uber Slash Driver Incentives Up To 40% In Q1 2017- Report
Drivers with cab aggregators Ola and Uber have been complaining about the loss of income due to a decrease in driver incentives offered by the companies. Now, as per a report by research and advisory...
View ArticleClik here to view.
B2B Ecommerce Marketplace Moglix Raises $12 Mn Funding From IFC, Others
B2B ecommerce startup Moglix has raised $12 Mn Series B funding. The round saw participation from International Finance Corporation (IFC) and Rocketship. Existing investors Accel Partners, Jungle...
View ArticleClik here to view.
UIDAI Launches mAadhaar App; Allows User To Carry Aadhaar Card On Mobile
The Unique Identification Authority of India (UIDAI) has launched a mobile app for Aadhaar card users called mAadhaar. The app will allow users to use their cards without carrying them in a physical...
View ArticleClik here to view.
Armed With 100 Mn Users, BSNL Enters Digital Payments Race With Bespoke...
Indian state-owned telecommunications company Bharat Sanchar Nigam Limited (BSNL) has ventured into the digital payments space by launching a mobile wallet. Gurugram-based MobiKwik has developed the...
View ArticleClik here to view.
TRAI May Release Net Neutrality, User Data Protection Recommendations In Two...
Telecom regulator TRAI is reportedly planning to regulate strict rules for data protection, privacy, ownership and security consultations. As per a recent report, the regulatory authority expects that...
View ArticleClik here to view.
The Enigmatic Indian Ecommerce Consumers
2014–15: The Wonder Years Between 2014 and 2015 millions of Indian shoppers took a newfound shine to buying products on the Internet. Industry leader Flipkart, for example, was reported to have clocked...
View ArticleClik here to view.
How to Save a Relationship with a Customer When Things Go South
Sometimes, being an entrepreneur isn’t all it’s cracked up to be. When I left my 9-5 job, it was to pursue the ultimate freedom of self-management. I became the boss, and that meant the power was all...
View ArticleClik here to view.
Four Elements To Build Trust And Go ‘That’ Extra Mile With Your Customers
A relationship is built on trust – irrespective of whether it is between two colleagues, two nations and between companies and their customers. To build trust, we sometimes have to go that ‘extra...
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15 Elements You Must Know To Build A Great Customer Service
Customer can afford to lose you but you cannot afford to lose the customer. The linchpin of any business is the customer. Customers lay the foundation of businesses today. In this consumer-driven age,...
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